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Should I Buy a Used Stairlift?

Used and reconditioned stair lifts may provide an affordable alternative to buying a completely new lift if you are a careful shopper or seek the advice of a professional. Most customers are concerned that a used stair lift won’t last as long and will require more maintenance and service calls. The last thing you want is to invest in a stair lift and then have to deal with an unreliable unit that constantly needs repairs, particularly if the used unit comes directly from an internet site. There are few if any direct sale internet sites that have service dealers in your town, and buying a used stair lift direct is asking for trouble, and aggravation.

When you purchase a new stair lift, you should be protected by a warranty that guarantees optimal performance and covers the cost of any repairs for a certain amount of time. If safety, performance and reliability are at the top of your list of priorities, then a new lift is by far your best option, to say nothing of local service.

However, if the cost of a new stair lift is prohibitive, buying a used lift may help you save money. To make sure that you are getting your money’s worth and that you won’t have to deal with excessive repairs, here are a few features to look for in a used model:

  • Does the used model come with a warranty?
  • Does the manufacturer reveal where the used models come from? Sometimes used models are purchased from people who no longer need their lift and other times manufacturers will sell floor models at a discounted price. A used model that has anything but all American made parts is a no no. It is probably "used" for a good reason.
  • What kind of inspection and repair process does the stair lift go through before being put up for sale?
  • Does the used stair lift meet factory standards? Where is the factory? Do they actually manufacture their parts or do they just assemble Chinese substitutions? And you can believe it when we say, the Chinese stuff is out there.
  • If you are looking to purchase a battery powered model, be sure to ask whether you are being provided with a new battery or if the existing battery comes with a warranty.
The key is to make sure that there are certain protections in place in case you run into trouble. Remember that the safest route is to invest in a new model that comes with a comprehensive warranty, and a professional recommendation.